What made you interested in Envirotainer?
With rapidly changing global trends, the healthcare and logistics sectors appealed to me. After spending 15 years in the security (CCTV and access control) industry, I was interested in making a change. As an industry logistics/healthcare leader that is agile and leading the technological innovation sphere, I feel that Envirotainer is ideally placed for the future.
My initial interview was at our Frankfurt premises and I immediately had a great feeling when I walked into the office. The people were friendly, kind and clearly happy to be there. This feeling is still with me today.
What did you do before?
I’ve enjoyed a successful career in international sales and global account management during the past 15 years. With language proficiency in Dutch, English, French and German, and a desire to build trusted client relationships I wanted to keep developing. I really enjoy identifying and expanding growth opportunities while at the same time building a “client focused’ bridge between sales and operations departments.
What earlier experiences and knowledge do you bring to the Cold Chain market?
While I’m new to the industry, I’m working on complex projects that allow me to develop clear and strategic direction for global key account development. I am continuously focused on building trust with my customers, through transparent communication, organizational alignment and collaborative processes.
How does a day in your work life look?
What I love about my role at Envirotainer is that every day is different and brings new learning opportunities. My focus so far has been on customer hot topics such as cargo load optimization, sustainability and total landed cost (TLC) to ensure that we bring maximum value to our shippers.
These programs help our customers realize cost savings, sustainability kpi’s, as well as supplying space optimization tools during these unprecedented times of limited airfreight capacity.
I am very lucky to work with extremely knowledgeable GKAM (Global Key Account Manager) and SAM (Strategic Account Manager) teams, which is a great help in gathering industry knowledge. Lots more to learn!
What does trustworthiness mean to you?
Trustworthiness is my favorite core value. This directly ties in with how I have created successful business relationships in the past. In my experience, trust can be built rapidly through transparent communication. My priority is to create a collaborative partnership through honest communication and to create added value for our clients, so that besides our great product, availability and reliability we help them achieve their internal KPI’s. This creates a trust relationship and sets the stage for a fruitful long-term collaboration.
What advice would you give to future colleagues?
In my view, Envirotainer is a truly great company, with employees who are full of passion for the company, its products and the cold chain industry. Many people have worked here +10 years, which is always a good sign when joining a new company.
We have our own research and development, container production facility and through my colleagues an incredible amount of cold-chain and healthcare knowledge. My advice is to create opportunities for internal collaboration and try to absorb as much of this knowledge as possible. We must also stay committed to our mission of transporting pharmaceutical products in an efficient manner to help save lives. This is something we are all passionate about!