Catherine Taylor, Academy Manager

In my experience, being passionate about your work helps you to be more creative when handling challenges and pushes you to constantly improve the service that you deliver, whether that be internally with colleagues or externally to customers.

What made you interested in Envirotainer?

I’d been working in training and compliance roles for several years in the banking and telecommunications industries and I was ready for a new challenge. When I learned about a role in Envirotainer, I started to look into the company, and I was really impressed with the focus that Envirotainer has on putting the patient first. I’ve always loved to travel, meet new people and experience new things so I couldn’t resist the opportunity to do this as part of my career while also feeling like I was making a positive difference to people.

What earlier experiences and knowledge do you bring to the Cold Chain market?

I’ve always had an interest in developing people and love to see people grow and gain more confidence in their roles. I’m quite a curious person so I like to learn the ‘how’ and the ‘why’ of most things which allows me to understand processes and the challenges that businesses face and find creative ways to educate people through new technologies and approaches.

I also have a lot of experience with adapting technical or compliance related content so that it is effective for a global audience. This means taking (often complex) content from subject matter experts and figuring out the best way to add context and meaning to deliver the information to learners in the most effective way. There is never a ‘one size fits all’ approach to training so trying to create content that is engaging and meets the needs of different learning styles is always a primary focus when it comes to training and education.

How does a day in your work life look?

The fantastic thing about my role is that I have a lot of opportunities to work on different projects. This allows me to collaborate with internal and external stakeholders so I’m regularly working with people in different locations across lots of different business areas. My day to day work is really varied so at any point I could be dealing with customers requests for training, answering questions from training managers or developing new training content. Outside of scheduled activities and meetings I also spend time investigating new ways to deliver educational content to reach the widest audience.

What does passion mean to you?

Passion is an important core value to me. I’m a firm believer in the saying ‘Love what you do and do what you love’ as I think people perform best when they’re engaged and invested in what they do. In my experience, being passionate about your work helps you to be more creative when handling challenges and pushes you to constantly improve the service that you deliver, whether that be internally with colleagues or externally to customers.

What advice/s would you give to future colleagues?

My advice to future colleagues is to be flexible in your way of working and creative when dealing with any challenges that you encounter. We work in a fast-paced industry, so you need to have the ability to adapt the ways that you work, as well as having a solution-based approach when things don’t go as planned. The Envirotainer team is a fantastic team to be a part of and you’ll find a wealth of knowledge available through your colleagues and they are always willing to help and support you.

(Article updated 1/23/2020 2:44:10 PM)

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