Ernest Murphy, Head of Logistics & Customer Service Americas

Our industry is ever changing, we must be individuals who adapt to change, challenge the norm, continuously push the envelope on innovation and new services and consistently focus on the true end patient.

What made you interested in Envirotainer?

My interest in the aviation industry first began in the Navy at the age of 18, when I was assigned to work on Naval aircraft carriers. After my military service, I had an 18-yr career with LSG Sky Chefs, working within transportation, cargo, sanitation and galley packing before finding my way to Envirotainer. The aviation industry is a close-knit community, and I quickly found former colleagues, clients and customers I knew for many years in the industry. Envirotainer was a company with a strong reputation in a stable, growing, related industry.

What earlier experiences and knowledge do you bring to the Cold Chain market?

Inflight catering above the wing has many similarities with cold chain processes related to pharmaceuticals below the wing. Food safety is as important as ensuring lifesaving pharmaceuticals reach our patients safely. I want our customers to understand that yes, I work for Envirotainer. But my focus is on our mutual customers, the patient and their needs.

How does a day in your work life look?

Unscripted, no set agendas except for scheduled calls or meetings. When you work in operations for a global company, your daily work life is directed by your inbox. Therefore, I have always loved operations, there are never two days that are the same which challenges us as leaders responsible for regional teams and global collaboration.

What does trustworthiness mean to you?

Trustworthiness is my most important core value, as trust is the foundation every relationship is built upon. Trust has no barriers, this is so important as it bridges our professional life with our personal life. To be trusted and to trust my team members comes first.

What advice would you give to future colleagues?

My advice to anyone considering working for Envirotainer would be to ensure they are adaptable and resilient. If you want to be part of an organization whose primary mission is to ensure lifesaving products are delivered safely around the globe, then this is the place to be. Our industry is ever changing, we must be individuals who adapt to change, challenge the norm, continuously push the envelope on innovation and new services and consistently focus on the true end patient.

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