How to Lease CryoSure®

The CryoSure® service supports the entire shipment process through all its different stages, from initial onboarding and qualification to performance monitoring of each individual unit during the shipment and throughout its lifecycle. This ensures that every unit is performing perfectly when leaving Envirotainer.
This seamless quality assurance process creates our Circle of Excellence, making -70ºC shipping predictable.

Become a CryoSure® customer

To support you with safety, speed and flexibility throughout the transportation of your products, we provide you with more than just a dewar. When you lease an Envirotainer CryoSure® dry ice solution it always arrives ready-to-use. No box assembly or dry ice refills are needed. With superior duration and unmatched performance, CryoSure® delivers your most treasured pharmaceutical products in perfect condition.

Planning and Preparation

The CryoSure® family comes in a range of different sizes to suit your shipment needs. The sizes vary in load, space, dimension, and duration. Based on the volume and requirements of your shipment, you can choose the type and number of dewars that you need for your specific shipment.

	CryoSure® X2		CryoSure® X5		CryoSure® X11
Product space opening (D)	9.0cm	3.5"	15.2cm	6.0"	21.3x21.3cm	8.4x8.4"
Product space (DxH)	8.1x31.9cm	3.2x12.6"	14.3x31.5cm	5.6x12.4"	20.7x33.2cm	8.1x13.1
Product space volume	1.6L	55.0oz	5.0L	170.3oz	11.1L	376.3oz
Outer box dimensions (L/WxH)	29.6x58.9cm	11.7x23.2"	33.6x58.9cm	13.2x23.2"	45.6x64.2cm	18.0x25.3"
Weight fully charged	9.8kg	21.5lbs	11.2kg	24.8lbs	19.0kg	41.88lbs
Dry-ice fully charged	3.5kg	7.7lbs	3.2kg	7.2lbs	5.5kg	12.0lbs
Duration	>21 days		>13 days		>15 days

Example case:

You need to ship a bottle shape product containing UN3373 biologicals, the diameter is 5,5 cm and the height is 14 cm. The bottle needs to be packaged in a secondary leak proof bag to follow the UN3373 standard. The X11, X5 and the X2 can support the product size as they can fit the product.

With the desired shipping lane, delivery time and in total three customs clearance processes, this favors the X2 model with 21 days duration, giving ample autonomy to clear customs, without unnecessary load space of the X5 and X11.

Where there is a need to perform qualification of the solution, Envirotainer have documented test results covering relevant scenarios, including temperature profiles, handling, and standards. Documents supporting the qualification process are available online on Envirotainer Portal. Envirotainer Cold Chain Managers are dedicatedly supporting our customers with the qualification process and SOP creation.

Placing an order

You can easily create and follow your order in the Envirotainer Portal. You can choose between three optimized CryoSure® lease packages: On-request 3 days, On-request 8 days, or On-request 12 days, and pick the best offer as per your preferences, with the flexibility to extend the lease days if needed.

Place your order by logging on to Envirotainer Portal with your user credentials.

Create an account Create order via Portal – Step by step guide

When logged in, go to the main menu and choose CryoSure Orders - Create Order and fill in the required information.
You can change an order by contacting customer service at support@envirotainer.com

Changes to the Order Request: An order request can, up until two Business Days before Start of Lease, be changed, provided that the changes can be handled within Envirotainer’s normal business operations without additional expense. An updated Order Confirmation will be issued.

Changes to Order during the Lease Period: You may want to make changes to your order during the Lease Period, eg. request to change the time and place of the requested pickup date for the return of the Equipment, add transportation service and/or extend the lease period. An updated Order Confirmation will be issued.

Changes that require additional expense for Envirotainer may be subject to a charge.
Same Day Release offers you the possibility to place an order, for a limited quantity, before 12 pm regional time, and Envirotainer dispatches the order in the same day.
Cancellation of an order can be made 2 days prior to the start of lease with no fee. If cancelation is requested after the cutoff time, the base lease price and any unrecoverable costs may be subject to an order cancellation charge.
Envirotainer aims to confirm orders within one working day after receipt. Changes in orders are subject to new order confirmations.

Lease Details

CryoSure® offers a flexible and predictable commercial model. You can choose between three optimized CryoSure® lease packages: On-request 3 days, On-request 8 days, or On-request 12 days. The pay-per-use model for extended lease period gives you full lease flexibility, if you need to keep your CryoSure® unit for more days than expected. When creating your order in the Envirotainer Portal, you can pick the best offer as per your preferences.

Envirotainer offers the flexibility to choose between full logistics service package, or separate logistics services for pick-up and delivery. You are offered a predictable pricing where you will know the exact cost for your delivery and pick-up services when you place your order. Envirotainer offers fixed pricing for logistics services for typical trade lanes globally. You can also get a tailored logistics offer for alternative locations with customized pricing.

When placing your order, you have the freedom to select any CryoSure® return station globally.
- Your Lease starts when CryoSure® has been delivered to you, or when you have collected the unit from one of our stations, selected by you.
- Your lease Ends once CryoSure® has been picked-up from your site, or once you have returned the unit to one of our stations, selected by you.
Envirotainer's Terms of service - CryoSure® apply for the lease of our CryoSure® units.

Preparation and Transportation

Shipment Monitoring Services

The DuraWatch® service is included in all shipments and allows you to check the remaining dry ice duration for your specific CryoSure® unit, at any point during the shipment. The DuraWatch service can easily be accessed by scanning the QR code on the outside of the box with a smart device or via Envirotainer Portal.
The Controlant tracker can be added to your CryoSure® order and provides you with real time visibility of your shipment. You can follow the real-time information about probe temperature, shipment location and any box opening during the shipment in Envirotainer Portal. The device logs data every 10 minutes, and you will see the updated information every second hour.
The Logmore device is included in your CryoSure® order and provides you with visibility of the probe temperature during the whole shipment. A Shipment Report is available at any time during the lease by scanning the QR code with any smart device. A full shipment report is always available in Envirotainer Portal after lease. The data is logged every 10 minutes and uploaded every time someone scans the QR code.
Access to Live Monitoring can be shared with your customer through Envirotainer Portal. You have the possibility to allow the shipper to view the data, provided that the correct shipper is assigned.