Responsiveness – Our customer will always be informed about when and how a situation has occurred. We can help identify issues and offer a response to problems before they escalate. Envirotainer Control Tower operatives will reach out within 15 minutes of an event.
Prioritization – The Envirotainer Control Tower will monitor the most critical events that might interrupt a shipment. Being the market leader since more than 35 years, we know a thing or two about what event are most critical to look out for, and how to handle them. Events are easily identified with alerts that are triggered based on predefined sensor logic ensuring that the most critical issues are highlighted and resolved quickly.
Collaboration — data and visibility are key, not only as a basis for decision making, but for collaboration and strengthening processes. The need for collaboration has never been higher where several parties must work together for a safe pharmaceutical distribution. Envirotainer can now help facilitate and support connecting these stakeholders together.
Visibility – provides real-time Control Tower support 24/7/365 to information across the end-to-end supply chain. Based on the Releye® container sensors input delivering product condition along the supply chain so that stakeholders can make proactive decisions and prevent lost loads. The Releye® container has more than 18 sensors that provides the control tower professionals with a very good understanding of the situation.
The responsiveness, understanding, and control that the Envirotainer Control Tower offers customers a better service to ensure optimal process performance, risk management resulting in less waste. The Control Tower is an included service with every Releye® lease.